Integra Network Services provides a full line of complete support to our customers, including small and medium-sized businesses. Our IT support is a multi-faceted program that consists of desktop and server support, as well as 24-hour customer and critical systems support. We also offer remote support opportunities, support for your projects, staff augmentation services and relocation support. Our team is here to ensure that your business has complete IT support whenever or wherever you need it.
Desktop and Server Support
Integra works to provide support for all of your workstations, laptops and servers, to ensure that they perform in the way and at the level they should. We go above and beyond basic IT support to provide a complete network support service to our customers. Our team of highly trained professional technicians will keep your IT network up to date either on-site at your facility or via remote access.
24-Hour Remote Support
Many problems that companies face tend to happen after hours. Integra Network Services offers full 24-hour support to our customers seven days a week to ensure that you are properly covered and protected any time of day or night. System maintenance can be scheduled for after hours to avoid interference with the day to day operations of your network.
In addition to providing support and maintenance, our IT support team will also monitor your critical systems 24/7, as well as track and log any issues regarding your company servers, applications and/or firewalls. Through systems monitoring, we can detect any issue long before it becomes a problem and our staff can gain immediate access to your IT network through remote access to secure your system and repair the problem to prevent excessive downtime.
Customer Service Support
At Integra, we believe that customer service support is one of the most vital services we provide. Ensuring that our clients have 24-hour support and services is our numbe one priority. You can reach our customer service support staff by phone or through our website, whichever method works better for your situation.
IT Support Services You Can Trust
Our team of experienced and highly-trained IT consultants will work with you to create an IT support services program that will meet all of your unique requirements. Call us today at 508-482-5510 for more information or to set up an appointment for a consultation.