Why Managed IT Services are a Smart Solution

Managed IT Services in MassachusettsToday’s businesses are learning how to work smarter and not harder. Outsourcing the management of your Information Technology (IT) system to a professional IT managed service provider can take the responsibility of network management off your shoulders so you can stay focused on the day to day operations that are most important to your business. The service provider takes responsibility for the management of your company’s resources and overall IT system, taking are of storage systems, backup and recovery of data, security solutions and any other tasks and services that are related to your company’s technology network.

What Does a Managed IT Service Provider Do?

The idea behind a well-run business IT network is to effectively and efficiently maintain data backup, security patches and provide support to avoid technical issues, such as outages and other errors. A good managed IT service provider can help address all of your IT concerns and will be responsible for insuring the health of your organization’s IT infrastructure.

Many of today’s businesses are technology and computer driven, even if their primary focus has nothing to do with the high-tech industries. In order to get ahead and remain competitive within you market, it is essential for you to get on top of your IT network and ensure that it is providing the powerful structure and support required to help you reach your goals.

Ensuring the efficiency and security of your organization’s IT infrastructure is another service provided by your managed IT service provider. Their technicians will monitor your network, ensure that your business website is well-protected from hacks and attacks, providing you with dependable performance, service and support.

Your managed IT service provider should be able to get your business back online in case of an outage or other IT disaster, as well as manage, maintain and service your hardware, program. They will also update and maintain your software, monitor your network 24 hours a day, 7 days a week and take care of any other computer-related services that fall under the IT network management scope.

This is why it is so important to hire the right managed IT service provider, one that will be reliable, consistent and available whenever you need assistance. A good managed IT service provider needs to be flexible and be able to evolve and grow right along with your company, handling whatever problems, obstacles or challenges present themselves within the IT department.

What to Look for in a Good Managed IT Service Provider

When it comes time to hire a managed IT service provider there are a couple of things you need to consider. Number one, your provider should be localized and provide a transparent approach to help you build a solid, trusted business relationship. They should also offer a wide variety of IT solutions, including “best practice” as well as custom IT service packages. Your provider must be able to customize your IT solutions according to the specific requirements of your organization.

Flexibility and professionalism are two other things to look for in a good managed IT service provider. In addition to offering custom IT service solutions and packages, your IT service company should be able to provide additional services that will help you to optimize the processes required by your business. Make sure to contact the service provider direct to ask questions about available IT solutions, options and packages, and to receive a custom evaluation of your IT network project.

Managed IT Services from Integra

Integra Network Solutions offers a wide variety of managed IT services and solutions. Some of the benefits associated from hiring managed IT services from Integra include:

    • 24/7 monitoring and management of your network by our professional tech support team
    • choice of remote or on-site managed services to increase support options and cost-savings
    • monthly managed IT services at a set rate to help control your IT budget

access to multiple team members for a variety of specialized skills and experience

  • state-of-the-art processing systems and programs to provide top notch tech support
  • overall cost-savings compared to hourly salary and benefits attributed to hiring staff to complete these duties and be on-call 24 hours a day to manage and monitor your network

For more information on the services provided by Integra Network Solutions or to set up an appointment for a complete IT network consultation, please contact our staff at 508-482-5510.